Operations and Maintenance (O&M)

Facilities operations and maintenance encompasses a broad spectrum of services, competencies, processes and tools required to assure the built environment will perform the functions for which a facility was designed and constructed. Operations and Maintenance (O&M) typically includes the day-to-day activities necessary for the building/built structure, its systems and equipment, and occupants / users to perform their intended function. Operations and maintenance are combined into the common term (O&M) because a facility cannot operate at peak efficiency without being maintained; therefore, the two are discussed as one. 

It is now widely recognized that O&M represents the greatest expense in owning and operating a facility over its life cycle. The accuracy, relevancy and timeliness of well-developed, user-friendly O&M manuals cannot be overstated. Hence, it is becoming more common for detailed, facility specific O&M manuals to be required as part of the total commissioning process. SEA prepares these manuals to describe the processes, methods, tools, components and frequencies involved for requisite operations and management of physical assets. 

The scope of O&M includes the activities, processes and workflows required to keep the entire built environment as contained in the organization’s facility/ The goals of a comprehensive maintenance program include:

  • Reducing capital repairs
  • Reducing unscheduled shutdowns and repairs
  • Extending equipment life; thereby extending facility life
  • Realizing life-cycle cost savings
  • Providing safe, functional systems and facilities that meet the design intent

Sustainability is an important aspect of the O&M process. SEA’s O&M program helps our owners identify areas to conserve energy and water to be resource efficient, while meeting the comfort, health and safety requirements of the building’s occupants.